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- >Overnight trips policy (individual)
- >Privacy protection policy
Blue Cross Insurance (individual)
MEDICAL AND HOSPITAL INSURANCE INFORMATION
|Travel with peace of mind with Blue Cross Travel insurance
You may already be insured.Several credit cards now include medical/hospital insurance for short trips (3 days or less) to the United States. Check with your credit institution.
Express Tours is a division of Voyages Skier, holder of a Quebec travel agent permit.
Canada / USA Borders (Individual)
TRIP DESTINATION AND DAY TRIP IN UNITED STADES
Medical/hospital insurance is strongly recommended when travelling to the United States (Click here for more information)
PURCHASES AND PERSONAL EXEMPTIONS
(Click here for more information)
DOCUMENTS REQUIRED TO ENTER THE UNITED STATES:
Canadian citizens must present one of the following documents to be able to enter the United States by land:
A valid passport OR a NEXUS card
If you do not have one of these documents upon boarding, you will be DENIED access to the coach.
Also consult: Documents for entry into the United States
(official site of the Canada Border Services Agency) http://www.cbsa.gc.ca/travel-voyage/td-dv-eng.html
(official site of the U.S. Department of Homeland Security) https://www.cbp.gov/travel
If you are not a Canadian citizen, you must present to the Express Tours accompanier a valid passport from your country of origin and one of the following travel document VISA
form I-94W ($6 U.S.): You can obtain the document at the customs Champlain/Lacolle about 30 minutes from Montreal. 237 West Service Road, Champlain, NY 12919. https://www.cbp.gov/contact/ports/champlain
If you do not have the documents at the time of boarding, access to the bus will be DENIED.
It is your responsibility to provide the valid documents required.
(Documents facilitating travel abroad with children).
The following documents may be required when entering another country with a child:
- birth certificate indicating the names of the parents,
- all legal documents pertaining to guardianship,
- a parental consent letter (http://travel.gc.ca/travelling/children/consent-letter)
- a death certificate, if one of the parents is deceased,
- a status document issued by Citizenship and Immigration Canada
If the child is travelling with only one parent, the consent letter that authorizes the trip must be signed and dated by both parents.
COACH HELD UP AT CUSTOMS
Express Tours is not responsible for wait times at American or Canadian customs.
KNOW BEFORE YOU GO
DENIED ENTRY AT THE BORDER
Passengers are responsible for ensuring that they satisfy all customs, administrative and sanitary formalities imposed by the country of departure and arrival. Express Tours is not responsible if U.S. immigration denies you entry into the United States or if Canada customs refuse to let you back into the country. It is your responsibility to check with the competent authorities to know which documents are required and which formalities must be satisfied to enter the country of destination. A passenger or group that is denied access to the coach or denied entry into the United States due to not having the necessary documentation will automatically be charged the cost of their transportation. Furthermore, transportation back to the original departure point will not be provided or paid by Express Tours.
FRUITS, VEGETABLES AND OTHERS
Whentering the US, travelers should inform US Customs at the border of all fruits, vegetables, plants, plant products, live animals, meat and animal products they carry with them, regardless of the fact that they are allowed or not.
A false declaration may result in penalties (fines) of $ 300 or more and a refusal of access to the US for an indefinite period.
To avoid any problems, Express Tours STRONGLY suggest you to not carry with you any fruits or vegetables on your excursions or trips by coach.
For more informations, consult the Website of U.S. Department of Homeland Security's Customs and Border Protection : Bringing Food into the U.S.
Conditions générales séjours sportifs (ind)
A minimum of 28 participants is required to garanty depatures. If a trip has to be canceled for lack of participants, you will be advised by an Express Tours representative by phone or email 1 month prior to departure.
CANCELLATION by Express Tours
We commit to refunding if a day or overnight trip must be cancelled by Express Tours prior to the scheduled departure time.
Express Tours is not responsible for:
Any lost, stolen or damaged items or any bodily injury sustained during a day or overnight trip with lodging, as well as any bus-related mechanical failures, delays due to inclement weather, ski lift shutdown or closure and delays at customs.
Express Tours is not responsible for any expenses incurred in the event that you are unable to take the return bus back to your initial destination. If you cannot take the bus due to an injury, contact your insurance company. They can advise you about repatriation options.
A total of $0.10 on every $100 charged is collected and sent to the Office de la Protection du Consommateur (consumer protection office, OPC) for deposit in the Fonds d'indemnisation de protection des clients d'agences de voyages (travel agency client compensation fund).
Under no circumstances does this replace medical/hospital insurance or cancellation protection.
You agree to our reservation terms when you authorize us to use your credit card number to make a payment in full.
All prices are in canadian dollars.
Express Tours is a division of Voyages Skier, holder of a Quebec travel agent permit.
Overnight trips policy (individual)
CANCELLATION POLICY for overnight trips (by car or coach) with lodging:
WITHOUT the cancellation protection
45 days or more before the departure date: complete refund minus $75 per person (administrative expenses)
44 days or less before the departure date: no refund
You can transfer your trip to someone else at any time, at no cost.
WITH the cancellation protection
You can opt for cancellation protection for $39 per person upon reserving an overnight trip with lodging. With this cancellation insurance, you will be refunded the total amount of your trip with lodging, until the date of your departure, in the event of:
- Illness, hospitalization, bodily injury or death
- Illness, hospitalization, bodily injury or death of a family member
- Disaster that makes the main residence uninhabitable
- Job transfer requested by the employer, which requires a move
- Involuntary job loss (if permanent for a year).
- Pre-term birth
- Pregnancy diagnosed after the purchase date
You must mail a letter of explanation along with documents supporting the reason for your cancellation (example: doctor’s certificate) to:
850, rue Bernard-Pilon
McMasterville, J3G 5X7
DEPARTURE GUARANTEE for trips by coach bus
A minimum of 25 paricipants is required to guarantee departures by coach. If a trip must be cancelled due to a lack of participants, an Express Tours agent will contact you by telephone 30 days before the scheduled departure date.
Privacy protection policy
PRIVACY PROTECTION POLICY
We commit to protecting the confidentiality of our clients’ personal information in an electronic environment. For your protection, all electronic transactions on this site are secured by Visa Desjardins servers.
By accessing Express Tours, you accept the terms and conditions of our privacy protection policy and the legal terms below. If you do not agree, do not access our site.
We may need to collect your personal information when you make a reservation or enter a contest. You will be notified when we so, as we will ask you to fill out and submit a form. Like many commercial sites, we also collect data electronically via cookies (pieces of information on your hard drive), which helps us offer the best possible service. This information includes the address of the Web site from which you accessed our site, the pages on our site that you visited, the browser you used, your IP address and the search words you used to access our site. This information is not used on an individual basis. We accumulate it and only use it to adapt our Web site to your interests and preferences. Most browsers accept cookies by default, but you can always change your parameters to opt out. In that case, you will not be able to benefit from all of the site’s features. However, you will still be able to visit our site and make reservations.
Our Web site uses encryption technology, such as the SSL protocol, to protect your personal information during data transfers. The SSL protocol encrypts your order information, such as your name and address.