Serving your passions

Important information

Assurance Croix Bleue (groups)

Blue Cross emergency medical insurance for travel to the United States

If a medical emergency due to an accident or sudden illness should occur during a trip outside the province of Quebec, the medical/hospital insurance covers all costs incurred for emergency care, up to $5,000,000. This protection also includes a medical follow-up in Canada, following an accident or illness that required you to be hospitalized abroad and repatriated to Canada. You receive vital coverage, ensuring that you get the best possible medical care wherever you are. This coverage exceeds the benefits of the provincial health insurance plan.

In the three months preceding the coverage’s effective date, any illness, injury or state of health related to a medical condition for which the insured has consulted a doctor, was hospitalized, was prescribed treatment or medication or for which the dosage was changed.
Valid for People aged 60 years and under. For those aged 61 or older, call 1 800 361-5706.

- Emergency medical care
Up to 5,000,000 $ *
- Dental care following an accident
Up to 2,000 $ *
- Living allowance
Up to 3,000 $ *
- Repatriation of mortal remains
Up to 10,000 $ *
- Travel expenses to visit the insured person**
- Travel assistance
** Important - Consult the Insurance guide and Travel insurance policy for details

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Canada / USA Borders (groups)

Medical/hospital insurance is strongly recommended when travelling to the United States (Click here for more information)

Purchases and personal exemptions
(Click here for more information)

Documents required to enter the United States:
Canadian citizens must present one of the following documents to be able to enter the United States by land: 
A valid passport OR a NEXUS card

If you are not a Canadian citizen, you must, when boarding the coach, present to the Express Tours guide a valid passport from your country of origin and the receipt of your I-94 registration (U.S. $).
You can obtain the document via the U.S. Customs and Border Protection website

If you do not have these documents at the time of boarding, access to the coach will be REFUSED.

It is your responsibility to provide the valid documents required.

After registering, having paid and printed your I-94 application receipt, you must go to one of the US border crossings within seven days to validate and complete your application. After this time, your request will be canceled and not refunded. It is important to read carefully all instructions on the U.S. Customs and Border Protection website.

Canadian citizens 18 years of age or under who are travelling with a school or other organized group, under adult supervision with parental/guardian consent, may also present proof of Canadian citizenship alone. Passengers who are not Canadian Citizens must hold or acquire a visa waiver. To obtain one or to check if you are eligible, consult this Web site:

Documents facilitating travel abroad with children. The following documents may be required when entering another country with a child:
- birth certificate indicating the names of the parents,
- all legal documents pertaining to guardianship,
- a parental consent letter
- a death certificate, if one of the parents is deceased,
- a status document issued by Citizenship and Immigration Canada
If the child is travelling with only one parent, the consent letter that authorizes the trip must be signed and dated by both parents.

Coach held up at customs
Express Tours is not responsible for wait times at American or Canadian customs.

Denied entry at the border
Passengers are responsible for ensuring that they satisfy all customs, administrative and sanitary formalities imposed by the country of departure and arrival. Express Tours is not responsible if U.S. immigration denies you entry into the United States or if Canada customs refuse to let you back into the country. It is your responsibility to check with the competent authorities to know which documents are required and which formalities must be satisfied to enter the country of destination. A passenger or group that is denied access to the coach or denied entry into the United States due to not having the necessary documentation will automatically be charged the cost of their transportation. Furthermore, transportation back to the original departure point will not be provided or paid by Express Tours.

The Cannabis Act
It's illegal to take cannabis across the Canadian border, whether you're leaving or coming to Canada. This applies to all Countries, Whether cannabis is legal there or not.

Fruits, vegetables and others
Whentering the US, travelers should inform US Customs at the border of all fruits, vegetables, plants, plant products, live animals, meat and animal products they carry with them, regardless of the fact that they are allowed or not.
A false declaration may result in penalties (fines) of $ 300 or more and a refusal of access to the US for an indefinite period.
To avoid any problems, Express Tours STRONGLY suggest you to not carry with you any fruits or vegetables on your excursions or trips by coach.
For more informations, consult the Website of U.S. Department of Homeland Security's Customs and Border Protection : Bringing Food into the U.S. 

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Cancellation policy for a day trip

Cancellation policy for a day trip:
•    No refund
•    If the trip is taken by another person: no fee (if the lift ticket is in the same age category). No notice is required for replacements.

Please note that no refunds will be given after a reservation is made and has been paid.

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Cancellation policy for overnight trips

CANCELLATION POLICY for an overnight trips (by car or coach) with lodging
•  No fee will be charged for a person switch if the lift ticket is in the same age category unless specified in the group specific policies
•    45 days or more before the departure date: 20% of the total cost of the package will be held back as reservation, unless specified in the group specific policies
•    44 days or less before the departure date: no refund

Your package’s cancellation policy may differ. Please see the details on the general information page.

To cancel, you must contact the person in charge of the group. Be sure to have your invoice and confirmation number in hand.

We will provide a refund if a trip must be cancelled due to lack of participants.

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General conditions

Cancellation by Express Tours
We commit to refunding if a day or overnight trip must be cancelled by Express Tours prior to the scheduled departure time.

Express Tours is not responsible for:
Any lost, stolen or damaged items or any bodily injury sustained during a day or overnight trip with lodging, as well as any bus-related mechanical failures, delays due to inclement weather, ski lift shutdown or closure and delays at customs.

Express Tours is not responsible for any expenses incurred in the event that you are unable to take the bus back to your initial destination. If you cannot take the bus due to an injury, contact your insurance company. They can advise you about repatriation options.

Credit card
You agree to our reservation terms when you authorize us to use your credit card number to make a payment in full.

The billing system of the website accepts a single credit card per invoice.
If you wish to use more than one card to make your payment, the transaction must be made by telephone with one of our booking agents.
A $ 25 + taxes fee will be charged for each credit card used for the same bill.

All prices are in canadian dollars.

Express Tours is a division of Voyages Skier, holder of a Quebec travel agent permit.

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Privacy protection policy

We commit to protecting the confidentiality of our clients’ personal information in an electronic environment. For your protection, all electronic transactions on this site are secured by Visa Desjardins servers.

By accessing Express Tours, you accept the terms and conditions of our privacy protection policy and the legal terms below. If you do not agree, do not access our site.

We may need to collect your personal information when you make a reservation or enter a contest. You will be notified when we so, as we will ask you to fill out and submit a form. Like many commercial sites, we also collect data electronically via cookies (pieces of information on your hard drive), which helps us offer the best possible service. This information includes the address of the Web site from which you accessed our site, the pages on our site that you visited, the browser you used, your IP address and the search words you used to access our site. This information is not used on an individual basis. We accumulate it and only use it to adapt our Web site to your interests and preferences. Most browsers accept cookies by default, but you can always change your parameters to opt out. In that case, you will not be able to benefit from all of the site’s features. However, you will still be able to visit our site and make reservations.

Our Web site uses encryption technology, such as the SSL protocol, to protect your personal information during data transfers. The SSL protocol encrypts your order information, such as your name and address.

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